Excellent Trustpilot rating
Trusted NHS partner
Regulated pharmacy
Serving 2 million patients
One-off prescriptions with free home delivery
If your doctor’s prescribed you a new medicine for a short-term illness or condition, we can deliver it straight to your door at no extra cost.
Whether it’s antibiotics to help clear up an infection or pain relief for a sports injury, we can save you time and hassle with free, tracked home delivery.
Manage your NHS prescriptions in 4 simple steps
Register and request your medicine
(5 minutes)
It only takes minutes to register and tell us what medicine you need, and we’ll send your request directly to your GP on your behalf.
GP approval
(1-48 hours)
Once your GP approves your request, usually within 48 hours, we’ll begin preparing your order.
Clinical check and dispensing
(24-48 hours)
Our dedicated team will carefully check, expertly dispense, and securely pack your prescription items, ensuring everything is just right.
Free, tracked delivery
(Within 48 hours from dispatch)
Your items will be delivered for free to your door using Royal Mail’s 24hr or 48hr Tracked service, so you can follow your medicine’s journey.
Why more than 2 million patients choose us
Safely prescribed by your GP
Order your prescription anywhere, anytime
Free tracked delivery to your chosen address
Access award-winning customer care
What our patients say
Rated excellent with 400,000+ reviews as of October 2023
Worry free service
This service has taken all the worry out of ordering repeat perscriptions. They remind you when perscriptions are due & they are posted & within a couple of days they are there on your door mat. Exemplary service. Thank you.
Hester Pendino
Great service
Great service. With good liaison with my GP. And order always efficiently delivered. So much easier than queueing at the local chemist. I started using Pharmacy2U during the pandemic and no turning back.
Hilary Simpson
The help line staff were excellent
The help line staff were excellent, they understood my issue straightaway, told me they would need to speak to a line manager and would get back to me. The same person got back to me later in the day with an answer, issue resolved
Linda Lauren
Great user friendly service
This is a very easy service to use.
I order my medication online from the drs it goes straight through to Pharmacy2U they confirm they have received it and it is sent out for delivery. With emails keeping me informed of its status all along the way.Neil Etheridge
I get reminders when I need to order
I get reminders when I need to order. It is easy to order and I get updates to let me know how my order is progressing. Within a very short time it is put out for delivery. It is then up to Royal Mail to post it through my letterbox.
Janet Tittensor
Losing the monthly stress
Being able to request my prescription from the doctors and knowing that the items I require will be delivered to my door without delay. Originally I would go to the pharmacy after a 5 day wait to find that my prescription was not ready, so thank you for making my life easier.
Pat Cruttenden
Excellent service
Excellent service. Timely as ever. Prompted by P2U to re-order. From sending order to receipt was 7 days. Excellent as it includes GP’s approval sign off.
Ceijag
Frequently asked questions
You just need to be a registered Pharmacy2U patient and have us selected as your preferred pharmacy. When your GP next prescribes a short-term medicine like antibiotics or temporary pain relief, it’ll be sent to us electronically to check, dispense, and dispatch via Royal Mail.
We'll check, dispense, pack, and dispatch your prescription as quickly as possible, ensuring it's with Royal Mail within 5 days of your request. They will then aim to deliver it within 2-3 working days.
If you need to start your new medicine the same day it’s prescribed by your GP, we’d recommend using your local pharmacy to collect it. If your GP is happy for you to start it in a few days, you can use our service to have it delivered to your chosen address for free.
If you pay for your NHS prescriptions, just make sure your payment details are up to date in your online account. The current NHS prescription charge is £9.90 per item. If you’re exempt from paying or have a valid prescription prepayment certificate, you can add details of this in your online account.
Meet our clinical team
Our services are regulated by the Care Quality Commission and our UK-based Doctors are GMC-registered.
Duncan Reid
Patient Safety and Professional Services Manager
Melanie King
Senior Pharmacist
Phil Day
Superintendent Pharmacist
Download the Pharmacy2U app
Effortlessly manage your NHS repeat prescriptions anywhere, anytime with the Pharmacy2U app. Free to download and use, you can request the medicines you need and set handy reminders to reorder.
