Contact Us 

Our Opening Times:  

Monday - Friday: 9:00am – 8:00pm

Saturday: 09:00am – 1:00pm

Hours may differ on Bank Holidays.

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Visit our Help & Support Hub:

Don't forget about our comprehensive Help and Support pages, where you can find answers to frequently asked questions about our service. This will help to:

• Avoid long waiting times.

• Manage your account as and when it suits you.

• Find your answer within a few clicks.

• Connect to our online chat service instantly, if you can't find what you need.

To get started, just enter your query in the "Search our knowledge base" bar above.

Email us:

If you want to speak with us about your NHS prescriptions, please email: [email protected]

​If you want to speak with us about your Pharmacy2U Shop order, please email: [email protected]  

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Call Us:

Call during opening hours to speak to a member of our Customer Care team.

For your NHS prescriptions and Private Online Doctor, please call us on: 0113 265 0222.

For your Pharmacy2U Shop order, please contact us on: 0121 541 1800