Free home delivery
of your NHS repeat prescriptions

  • Trusted NHS partner since 2001

  • Regulated Pharmacy since 1999

  • Proudly serving over 800,000 patients

  • 'Excellent' Trustpilot rating

Manage your NHS repeat prescriptions the easy way

Order your medicine

Tell us what medication you need. You can order one-off or repeat prescriptions with us.

Your GP approves it

We’ll automatically send your prescription request to your GP for approval.

Our pharmacy team prepares it

Our team take the time to expertly check, dispense, and pack your prescription.

We deliver it for free

We use Royal Mail's Tracked service to deliver your medicines to your chosen address.

Why more than 800,000 patients choose us

  • Receive handy reminders so you don't run out

  • Safely prescribed by your GP

  • Order your prescription anywhere, anytime

  • Free tracked delivery to your chosen address

  • Access award-winning customer care

Simple registration process

Hassle-free registration

It only takes a few minutes to sign up to our service. Just provide some basic details and we'll take care of the rest. We work directly with your local GP surgery so all your repeat prescription requests are handled by us.

Once your account's set up, you can set reminders that'll prompt you to order, choose your preferred delivery options, and add any exemptions or prepayment certificates.

Everything you need to get started

If you're registered with a GP surgery based in England, you can register with us. Live somewhere else in the UK? We hope to be with you soon!

You'll just need to provide your personal details, your GP surgery, what medicine you're prescribed, and your NHS number if you know it.

Once we've matched your details with the NHS database, you're ready to choose your preferences and place your first order.

Woman registering using her mobile device

Place your order anytime, anywhere

Order your prescriptions 24/7, through our app, on our website, or over the phone.

You don't need to contact your GP first, just request the medicines you need through your Pharmacy2U account and we'll automatically send the request to your GP surgery for approval.

If you need any help along the way, just use our Help & Support Hub or speak to a member of our customer care team. You can reach the team from 9am-8pm, Monday to Friday.

Industry-leading clinical accuracy

Our pharmacists are all GPhC registered and head up a dedicated clinical team, delivering a consistently high standard of service for our patients.

They're assisted by the latest pharmaceutical technology, working from our state-of-the-art dispensing facilities in Yorkshire and Leicestershire.

Free delivery to your chosen address

Once your prescription has been checked and dispensed by our clinical team, it'll be collected by Royal Mail ready to be delivered to your home for free. You can track your item at every stage from dispatch to delivery, and receive a 2-hour delivery window on the day it's due to arrive.

Prefer to have it delivered to work? No problem. You can have your prescription delivered to any UK address. You can also choose delivery preferences including a nominated safe place or letterbox delivery if this works for you.

What our patients say

Trust Pilot Logo

4.5 Star Trust Pilot Rating

Rated excellent with 400,000+ reviews as of October 2023

  • Worry free service

    This service has taken all the worry out of ordering repeat perscriptions. They remind you when perscriptions are due & they are posted & within a couple of days they are there on your door mat. Exemplary service. Thank you.

    Hester Pendino

    5
  • Great service

    Great service. With good liaison with my GP. And order always efficiently delivered. So much easier than queueing at the local chemist. I started using Pharmacy2U during the pandemic and no turning back.

    Hilary Simpson

    5
  • The help line staff were excellent

    The help line staff were excellent, they understood my issue straightaway, told me they would need to speak to a line manager and would get back to me. The same person got back to me later in the day with an answer, issue resolved

    Linda Lauren

    4
  • Great user friendly service

    This is a very easy service to use.
    I order my medication online from the drs it goes straight through to Pharmacy2U they confirm they have received it and it is sent out for delivery. With emails keeping me informed of its status all along the way.

    Neil Etheridge

    5
  • I get reminders when I need to order

    I get reminders when I need to order. It is easy to order and I get updates to let me know how my order is progressing. Within a very short time it is put out for delivery. It is then up to Royal Mail to post it through my letterbox.

    Janet Tittensor

    5
  • Losing the monthly stress

    Being able to request my prescription from the doctors and knowing that the items I require will be delivered to my door without delay. Originally I would go to the pharmacy after a 5 day wait to find that my prescription was not ready, so thank you for making my life easier.

    Pat Cruttenden

    5
  • Excellent service

    Excellent service. Timely as ever. Prompted by P2U to re-order. From sending order to receipt was 7 days. Excellent as it includes GP’s approval sign off.

    Ceijag

    5

Frequently asked questions

Before you register

Placing your order

Delivery of your prescriptions

Meet our clinical team

Our services are regulated by the Care Quality Commission and our UK-based Doctors are GMC-registered.

Duncan Reid

Patient Safety and Professional Services Manager

Melanie King

Senior Pharmacist

Phil Day

Superintendent Pharmacist

Download the Pharmacy2U app

Effortlessly manage your NHS repeat prescriptions anywhere, anytime with the Pharmacy2U app. Free to download and use, you can request the medicines you need and set handy reminders to reorder.