Free home delivery
of your NHS repeat prescriptions

  • Trusted NHS partner since 2001

  • Regulated Pharmacy since 1999

  • Proudly serving over 800,000 patients

  • 'Excellent' Trustpilot rating

Order and track your NHS prescriptions the easy way

Order your medicine

Tell us what medication you need. You can then track your order's progress at every stage.

Your GP approves it

We’ll send your prescription request directly to your GP for approval.

Our pharmacy team prepares it

Our team take the time to expertly check, dispense, and pack your prescription.

We deliver it for free

We use Royal Mail's Tracked service to deliver your medicines to your chosen address.

Free NHS Prescription Delivery from Pharmacy2U

How it works

  • Order your prescription anytime, anywhere

  • Safely prescribed by your GP

  • See how your order's progressing at every stage

  • Free tracked delivery to your chosen address

  • Set handy reminders so you don't run out

  • Access award-winning customer care

Everything you need to get started

If you're registered with a GP surgery based in England, you can register with us in minutes.

Provide your personal details, your GP surgery, and what medicine you're prescribed.

We'll match your details with the NHS database, ready for you to place your first order.

Getting to know your Pharmacy2U account

Introducing your personal health dashboard

Once your account's set up, you can access everything you need in one central dashboard:

• Place and track prescription requests
• View your order history
• Add or remove any prescribed medicines
• Set reminders to re-order
• Choose your preferred delivery options
• Update your personal details
• Add any exemptions or prepayment certificates

Woman registering using her mobile device

We're here if you need a hand

If you need any help along the way, just use our Help & Support Hub to find answers to frequently asked questions and helpful step-by-step guides to do things like update your payment details, add an exemption certificate, or change your delivery address.

Want to find out where your order is? Our intuitive order tracking service is available in your account. Just login to check how things are progressing from request right through to delivery.

Alternatively, you can speak to a member of our customer care team. You can reach the team from 9am-8pm, Monday to Friday.

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Peace of mind from request to delivery

Our unique order tracking service will keep you updated on how everything's progressing with your items, giving full visibility with a live, estimated dispatch date. Once dispatched, it'll be delivered to your home for free using Royal Mail's Tracked service. You'll even receive a 2-hour delivery window on the day it's due to arrive.

Need to choose a different delivery address? No problem. You can have your prescription delivered anywhere in the UK. You can also choose delivery preferences including a nominated safe place or letterbox delivery if this works for you.

Join 1.4 million patients and sign up to Pharmacy2U

What our patients say

Trust Pilot Logo

4.5 Star Trust Pilot Rating

Rated excellent with 400,000+ reviews as of October 2023

  • Worry free service

    This service has taken all the worry out of ordering repeat perscriptions. They remind you when perscriptions are due & they are posted & within a couple of days they are there on your door mat. Exemplary service. Thank you.

    Hester Pendino

  • Great service

    Great service. With good liaison with my GP. And order always efficiently delivered. So much easier than queueing at the local chemist. I started using Pharmacy2U during the pandemic and no turning back.

    Hilary Simpson

  • The help line staff were excellent

    The help line staff were excellent, they understood my issue straightaway, told me they would need to speak to a line manager and would get back to me. The same person got back to me later in the day with an answer, issue resolved

    Linda Lauren

  • Great user friendly service

    This is a very easy service to use.
    I order my medication online from the drs it goes straight through to Pharmacy2U they confirm they have received it and it is sent out for delivery. With emails keeping me informed of its status all along the way.

    Neil Etheridge

  • I get reminders when I need to order

    I get reminders when I need to order. It is easy to order and I get updates to let me know how my order is progressing. Within a very short time it is put out for delivery. It is then up to Royal Mail to post it through my letterbox.

    Janet Tittensor

  • Losing the monthly stress

    Being able to request my prescription from the doctors and knowing that the items I require will be delivered to my door without delay. Originally I would go to the pharmacy after a 5 day wait to find that my prescription was not ready, so thank you for making my life easier.

    Pat Cruttenden

  • Excellent service

    Excellent service. Timely as ever. Prompted by P2U to re-order. From sending order to receipt was 7 days. Excellent as it includes GP’s approval sign off.



Frequently asked questions

Before you register

Placing your order

Delivery of your prescriptions

Meet our clinical team

Our services are regulated by the Care Quality Commission and our UK-based Doctors are GMC-registered.

Duncan Reid

Patient Safety and Professional Services Manager

Melanie King

Senior Pharmacist

Phil Day

Superintendent Pharmacist

Download the Pharmacy2U app

Effortlessly manage your NHS repeat prescriptions anywhere, anytime with the Pharmacy2U app. Free to download and use, you can request the medicines you need and set handy reminders to reorder.