How we work with your GP

Place your request with us, we'll get approval from your GP.

How we work with your GP


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2 million registered patients

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NHS partner for 25 years

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UK’s largest online pharmacy

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Proudly certified BCorp

Manage your NHS prescriptions in 4 simple steps

Register

Register

Choose to register with NHS login or use your email address to get started.
GP approval

GP approval

Tell us what medicine you need and we’ll send the request straight to your GP for approval.
We check and dispense

We check and dispense

When your GP’s confirmed, we check and dispense your items ready for dispatch.
Items delivered free

Items delivered free

Royal Mail deliver your items to your chosen address, with tracking updates along the way.
Get started
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We work directly with your GP

We forward your medicine request straight to your GP surgery 

Your GP will approve your request or let us know if they decline it for any reason 

Our pharmacists will contact your GP if they have any questions about your medicines 

Everything you need to get started

Check you’re eligible

Check you’re eligible

If your GP surgery is in England, we can dispense and deliver your prescription items for free.
Register

Register

Use NHS login to register or sign up using your email address to create your Pharmacy2U account.
Place your first order

Place your first order

Request your prescription and we’ll get approval from your GP ready to check, dispense and dispatch your items.
Get started

Understanding the Electronic Prescription Service (EPS)

The Electronic Prescription Service (EPS) is an NHS initiative first trialled by Pharmacy2U in 2001 before being fully rolled out across the country in 2005. It’s designed to improve the accuracy and efficiency of prescriptions for both patients and healthcare providers. It means greater choice and convenience when it comes to managing your prescriptions. 

You can choose which pharmacy you’d like your prescriptions sent to. This is known as a ‘nominated pharmacy’. You can opt to collect your repeat prescriptions from a community pharmacy, or have your medicines dispensed and delivered to your home by an online provider like Pharmacy2U. In England, over 95% of prescriptions are now issued and processed using the EPS. 

Register

What our patients say

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4.5 Star Trust Pilot Rating

Rated excellent with 400,000+ reviews as of October 2023

Download the Pharmacy2U app

Effortlessly manage your NHS repeat prescriptions anywhere, anytime with the Pharmacy2U app. Free to download and use, you can request the medicines you need and set handy reminders to reorder.

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