Electronic prescriptions explained
Trusted NHS partner since 2001
Regulated Pharmacy since 1999
Proudly serving over 1.5 million patients
'Excellent' Trustpilot rating
What is the Electronic Prescription Service (EPS)?
The Electronic Prescription Service is an NHS system that means your GP or prescriber can send your prescription straight to the pharmacy of your choice. You won’t need to pick up a paper prescription and take it to your nearest pharmacy. It can be managed electronically instead.
Pharmacy2U was the first online pharmacy to trial the Electronic Prescription Service for the NHS back in 2001, playing a pivotal part in its development and rollout of the e-prescription.
The EPS can be used for one-off and repeat digital prescriptions, saving you time and unnecessary journeys.
Did you know...
Over 98% of doctor’s surgeries in England are set up to use the NHS Electronic Prescription Service? As of May 2024, over 95% of all prescriptions were issued electronically.*
*Source: https://digital.nhs.uk/services/electronic-prescription-service
Benefits of the EPS
Free delivery
Choose a pharmacy like us that can deliver your NHS prescriptions to your home for free.
Helps the NHS
Helps the NHS by making the prescription process quicker and more efficient.
Convenient
Saves you trips to your GP to collect your repeat prescription each time it's due.
Why more than 1.5 million patients choose us
Order prescriptions 24/7, online or in our app
Electronic prescription updates at every stage
Free, tracked delivery to your chosen address
A personalised electronic prescription reminder service
Manage the whole family's e-prescriptions with a Carer’s Account
What our patients say
Rated excellent with 400,000+ reviews as of October 2023
Worry free service
This service has taken all the worry out of ordering repeat perscriptions. They remind you when perscriptions are due & they are posted & within a couple of days they are there on your door mat. Exemplary service. Thank you.
Hester Pendino
Great service
Great service. With good liaison with my GP. And order always efficiently delivered. So much easier than queueing at the local chemist. I started using Pharmacy2U during the pandemic and no turning back.
Hilary Simpson
The help line staff were excellent
The help line staff were excellent, they understood my issue straightaway, told me they would need to speak to a line manager and would get back to me. The same person got back to me later in the day with an answer, issue resolved
Linda Lauren
Great user friendly service
This is a very easy service to use.
I order my medication online from the drs it goes straight through to Pharmacy2U they confirm they have received it and it is sent out for delivery. With emails keeping me informed of its status all along the way.Neil Etheridge
I get reminders when I need to order
I get reminders when I need to order. It is easy to order and I get updates to let me know how my order is progressing. Within a very short time it is put out for delivery. It is then up to Royal Mail to post it through my letterbox.
Janet Tittensor
Losing the monthly stress
Being able to request my prescription from the doctors and knowing that the items I require will be delivered to my door without delay. Originally I would go to the pharmacy after a 5 day wait to find that my prescription was not ready, so thank you for making my life easier.
Pat Cruttenden
Excellent service
Excellent service. Timely as ever. Prompted by P2U to re-order. From sending order to receipt was 7 days. Excellent as it includes GP’s approval sign off.
Ceijag
Download the Pharmacy2U app
Effortlessly manage your NHS repeat prescriptions anywhere, anytime with the Pharmacy2U app. Free to download and use, you can request the medicines you need and set handy reminders to reorder.
