Acne

Give your skin the all clear with prescription-strength acne treatments

Acne


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Orders reviewed within 4 hours*

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No appointment needed

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Secure and confidential

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CQC registered service

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Next-day delivery

Acne_Secondary Image, man with his eyes shut, hands on his head and acne on his forehead

Treat acne at the source

Get help treating acne with our UK-based Online Doctor service.

Our convenient and confidential service allows you to find a solution for your condition at a time that works for you.

Simply answer a few questions, and our clinicians will review your responses and prescribe a treatment if appropriate.

Your medication will then be discreetly delivered to your preferred address using Royal Mail.

How it works

Get started in 3 simple steps

Tell us about you

Tell us about you

Complete a consultation to let us know about you and your health profile. No need for an appointment - choose a time that works for you.
Explore treatment options

Explore treatment options

Our clinician will review your consultation, taking into consideration any treatment preferences. They’ll then recommend a suitable treatment or next step.
We'll dispense and deliver

We'll dispense and deliver

As agreed with our clinician, prescribed treatments will be dispensed and delivered to you in discreet packaging via a reputable tracked courier service.

Frequently asked questions

Acne is a skin condition that can affect the face, back, and chest. It causes spots to form and can sometimes be tender or painful to touch. It’s most common in teenagers going through puberty but can last into adulthood. Depending on the severity of the acne and the type of spots that form, it can lead to scarring of the skin after the acne has cleared.

Our GMC-registered, UK-based GPs will review your details and if appropriate, prescribe you with prescription-strength treatment for acne.

The most likely cause of acne is changes in hormone levels. This is why teenagers are particularly prone to it as they go through puberty. Women can also experience hormonal acne episodes throughout pregnancy or during their period. These hormone changes lead to glands just below the skin’s surface producing excess oil called sebum. Too much sebum can block pores and trap bacteria, leading to spots.

Acne is also thought to have a genetic link, meaning if your parents experienced acne, you’re more likely to develop it at some stage too.

Mild to moderate acne can usually be controlled using over-the-counter products that contain benzoyl peroxide. These are creams, washes, or gels that are applied to the affected area. Thanks to their active ingredient, they work as an antiseptic, targeting bacteria on the skin. There are different strengths available. We recommend starting with a lower strength (4-5%).

For more moderate or severe cases of acne, a prescription-strength treatment may be needed. There are different types of treatment including gels, creams, and oral antibiotics where topical treatments aren’t suitable.

Our GMC-registered, UK-based GPs will review your details and if appropriate, prescribe you with prescription-strength treatment for acne.

There are several things you can do that could help to stop acne getting worse. A regular cleansing routine is recommended using lukewarm water. Twice a day is plenty. Washing the area more than this can cause irritation and make acne worse. If you wear makeup, always remove it before going to bed. Choose water-based cosmetics over oil-based options that can contribute to clogging pores. Although there isn’t a cure for acne, symptoms can be controlled using the available treatments and sticking to a recommended skincare routine. This article from our Health Hub discusses techniques to help manage acne in winter, when symptoms may flare up.

If you want help from our Online Doctor to treat acne, you can use our simple questionnaire to start your consultation.

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*There may be occasions where prescribing or delivery takes a little longer. This can happen if your medical history requires further clinical review before we can prescribe.