Global Microsoft technology issue


NHS orders


Due to a global Microsoft issue affecting NHS systems, your GP may take longer than usual to approve your request. You can still order as normal, and if you have any queries, our Customer Care team is here to help.


Online Doctor orders


Due to a global Microsoft Outlook issue, you may not receive order and message update notifications via email. If you want to check order status and clinician messages, you can still do so via your Account Dashboard, and if you have any queries, our Customer Care team is here to help.