No appointment needed
Secure and confidential
CQC registered service
Next-day delivery
Keep your cool with eczema treatments
Don’t let eczema triggers take over your life.
Our convenient and confidential service allows you to find a solution for your condition at a time that works for you.
Simply answer a few questions, and our clinicians will review your responses and prescribe a treatment if appropriate.
Your medication will then be discreetly delivered to your preferred address using Royal Mail.
How it works
Get started in 3 simple steps
Tell us about you
Complete an online medical consultation to let us know about your individual health profile. No need for an appointment - it can be done at a time that suits you.
Explore treatment options
Our clinician will review your consultation, taking into consideration any treatment preferences. They’ll then recommend a suitable treatment or next step.
We'll dispense and deliver
As agreed with our clinician, prescribed treatments will be dispensed and delivered to you in discreet packaging via a reputable tracked courier service.
Eczema medicines
Frequently asked questions
Eczema or atopic dermatitis affects around one in five children, and a little over one-third of adults. You’re most at risk of developing eczema if you’re prone to allergies and hay fever, or if you have asthma.
It’s also said to run in families, but there are many other causes. Some people might find their flare-ups are triggered by allergens like dust, pollen, or dust mites. Strong soaps or scrubbing the skin too harshly may cause redness, as can cold weather, sweating, or itchy clothing.
Eczema is a skin condition, so the first signs we see are red, itchy, dry or cracked skin. It’s most common on the side of the neck, around the eyes and ears, behind the knees, and inside the elbows.
It’s tempting to scratch, but this could lead to bleeding or infection. Eczema flares up in response to different triggers such as pollen or soaps. You might find you have a mild case of itching for a few days, or yours may be more severe with cracked and bleeding skin. Our UK-based GPs can help you find the most effective treatment for your type.
Eczema is a long-term condition and while there is no cure, it can be managed. In many cases, people grow out of eczema, particularly as it’s more common in children. We offer a range of both over-the-counter and prescription medications to keep your flare-ups under control.
There are two main treatments for eczema. Emollients are moisturising creams, ointments, or lotions. You can also add emollient oils to your bath water. You may find that ointments are best if your skin is very dry, but they can be greasy. If you react to soap, emollients are a great alternative.
For more severe cases, we recommend topical corticosteroids. These are creams and ointments that contain steroids to reduce inflammation. They come in different strengths and can be available with or without a prescription. Eumovate and hydrocortisone are available over the counter, but larger packs and stronger steroids to treat infections need a prescription. Our online GPs can prescribe the right treatment for you.
Pharmacy2U delivers its online doctor service in partnership with trusted third-party providers to ensure high-quality care and service.
HealthHero is responsible for the clinical and prescribing aspects of the service. HealthHero Solutions Ltd is a company registered in England and Wales (company number 03766413) with its registered office at 10 Upper Berkeley Street, London, W1H 7PE. HealthHero is regulated by the Care Quality Commission (CQC) in England, ensuring that all clinical services meet stringent healthcare standards.
Prescriptions filled through our service will be dispensed by a pharmacy within the Pharmacy2U Group, which includes both Pharmacy2U Limited and Metabolic Healthcare Limited (MHL). The pharmacy responsible for dispensing and dispatching your medication will be clearly indicated on the dispensing label, ensuring transparency and accountability in the provision of your care.
Metabolic Healthcare Ltd is a wholly owned subsidiary of Pharmacy2U Limited, registered in England and Wales (company number 09668487) with its registered address at Lumina Park Approach, Thorpe Park, Leeds, England, LS15 8GB. It is regulated by the General Pharmaceutical Council (GPhC) under registration number 9011437.
Pharmacy2U Limited is a company registered in England and Wales with its registered address at Lumina Park Approach, Thorpe Park, Leeds, England, LS15 8GB. It is regulated by the General Pharmaceutical Council (GPhC) under registration number 9010146.
Metabolic Healthcare Limited (MHL) is a part of the Pharmacy2U Group, providing pharmacy services within the group. MHL operates under the trading name LloydsDirect, a registered pharmacy and a trusted brand in the UK for dispensing and dispatching prescribed medications. It is regulated by the General Pharmaceutical Council (GPhC) under registration number 9011437.
Meet our experts
Meet our dedicated team of clinicians bringing Online Doctor to life. With their experience and expertise,
they're helping to transform the way we access healthcare.
Dr Chris Morris
MBBS FRCGP DRCOG
Dr Caroline Pilot
MBBS MRCP MRCGP DFSRH DPD
Dr Amina Hersi
MBBS BSC MRCGP DRCOG
Dr Ramit Prashar
MBBS MRCGP BSC
Regulated by Care Quality Commission find out more
