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Cookie policy

We, Pharmacy2U Limited, run our website at pharmacy2u.co.uk (our site). Our site uses cookies to distinguish you from other users. This helps us to provide you with a good experience when you browse our site and allows us to improve our site. By continuing to browse our site, you are agreeing to us using cookies.

Protecting our customers and their information is very important to us. This means that the cookies on our site will not collect your personal information. However, we do use cookies on our site to help make your visits more effective, so we'd like to explain more about how and why we use them. A cookie cannot read information from your hard drive or read cookie files created by other websites. Using cookies is an industry standard that can be found on most major websites.

We can change the use of cookies at any time and for any reason. Any changes will be displayed on our site and will take effect straight away. If you continue to use our site after any changes are made, you are considered to accept those changes.

Cookies make websites work better

Cookies are small text files which websites, and sometimes emails, place on your device. They provide useful information to companies, which helps in all sorts of ways. For you, it means you can use our site more efficiently and save time by not having to re-enter your details each time you visit. For us, cookies help us to analyse how our customers use our website so we can make improvements.

We use three types of cookies on our site.

  • Session cookies that are deleted after each visit. They do not store any personal information and are deleted when you close your web browser.
  • Permanent cookies that remain on your device after you have closed your browser. These cookies allow us to recognise you and remember your preferences next time you visit our site.
  • Third-party cookies that are used by our approved business partners.

Certain cookies are necessary for you to use our site. Other cookies are not essential but do help to improve your experience while using our site. You can delete the cookies from your browser at any time if you want to (see below for more information on how to do this), but this will restrict the functions that you're able to carry out on our site.

Our cookies fall into the following categories.

Strictly necessary cookies: These are cookies that are needed for our site to work properly. They include, for example, cookies that enable you to log in to secure areas of our site. These will usually be session cookies (see above).

Analytical/performance cookies: These cookies allow us to recognise and count the number of visitors to our site, and to see how visitors move around our site when they are using it. This helps us to improve the way our site works (for example, by making sure that users can easily find what they are looking for). We use cookies to produce visitor statistics such as:

  • how many people have visited our site;
  • how visitors reached our site;
  • what type of technology visitors are using (for example, Mac or Windows), which helps us to identify when our site isn't working as it should for particular technologies;
  • how long visitors spend on our site;
  • what pages visitors look at;

and so on.

This helps us to continuously improve our site.

Functionality cookies: These are used to recognise you when you return to our site. This means that you do not need to log in each time you visit our site.

Targeting cookies: These cookies record your visit to our site, the pages you have visited, and the links you have followed. We and third parties use this information to make our site, and the advertising on it, more relevant to you.

Advertisements displayed on our site may be provided through an advertising-management company. When you view a web page that contains advertising provided by an advertising-management company, that company may place a cookie on, or collect a cookie from, your device (if you have enabled cookies).

Please note that third parties may also use cookies, which we have no control over. These cookies are likely to be analytical/performance cookies or targeting cookies.

You can block cookies

You can block cookies from any website through your browser settings. If you share a computer with other users, accepting or rejecting the use of cookies will affect all users. The Help function in your browser should tell you how to do this. For more information about how to change your browser settings, go to www.aboutcookies.org. However, doing so is likely to limit the functions of our site. For information on how to do this on your mobile phone browser, please see the manual for your phone.

Cookies

NameDomainExpiry Date/CategoryMore information
Pharmacy2U
pharmacy2u.basket.guid www.pharmacy2u.co.uk 1 month Creates a unique ID for what items a user has in their basket. If a user returns to the site within the cookies expiry date and logs in, those items will still be present
p2u.shopper www.pharmacy2u.co.uk 10 years eCommerce - unique ID created to remember contents of the shopping basket throughout the session and to correctly attribute users to their actions on the site for example during checkout.
ASP.NET_SessionId www.pharmacy2u.co.uk Session eCommerce - unique ID created to remember contents of the shopping basket throughout the session and to correctly attribute users to their actions on the site.
.ASPXAUTH www.pharmacy2u.co.uk Session eCommerce - checks if the user is signed in and able to access secure parts of the website such as user accounts.
chkcookie www.pharmacy2u.co.uk Session Pharmacy2U ecommerce session cookie
cookie_consent www.pharmacy2u.co.uk 10 years If a user has been shown the cookie consent message and dismissed this cookie will prevent it from showing again once dismissed for that session and for future visits.
first_visit_a www.pharmacy2u.co.uk Session This is used in conjunction with the returning_visitor cookie, if both are set we can determine if the user is truly a first time visitor or not.
returning_visitor www.pharmacy2u.co.uk 10 years If this is set prevents multiple first time user events from firing again.
how_hear_dismissed www.pharmacy2u.co.uk 10 years Prevents a popup showing that asks the user how they heard about the website.
PODLoggedIn www.pharmacy2u.co.uk Session Lets the system know if the current user is logged in to the Online Doctor service
OTCLoggedIn www.pharmacy2u.co.uk Session Lets the system know if the current user is logged in to the prescription service
PPCHopCount www.pharmacy2u.co.uk Session A simple count used to determine how many pages a user has visited
P2U_Variation www.pharmacy2u.co.uk 10 years Used for A/B testing to determine which version of a page to display
Sailthru
sailthru_pageviews www.pharmacy2u.co.uk 6 months Counts the number of pages a user has viewed and stores it against the user in our third party email marketing tool "Sailthru". This helps us to personalise marketing campaigns to users who are opted in to marketing emails.
sailthru_visitor www.pharmacy2u.co.uk 1 year Creates a unique randomly generated ID to help identify a user in our third party email marketing tool "Sailthru". This helps us determine a specific user without passing personally identifiable information between sites.
sailthru_content www.pharmacy2u.co.uk 1 year Stores the users last 16 pages that were viewed, this helps us personalise marketing campaigns to users who are opted in to marketing emails.
www.google.co.uk
__utmc .pharmacy2u.co.uk Session Google Analytics - This works with _utmb to calculate when you close your browser
__utmb .pharmacy2u.co.uk 30 minutes from set/update Google Analytics - This works with _utmc to calculate the average length of time you spend on the site
__utma .pharmacy2u.co.uk 2 years from set/update Google Analytics - Like _ga, this lets us know if you've visited before, so we can count how many of our visitors are new to our site.
__utmt .pharmacy2u.co.uk 10 minutes Google Analytics - Used to throttle request rate.
__utmz .pharmacy2u.co.uk 6 months from set/update Google Analytics - Stores the traffic source or campaign that explains how the user reached your site. The cookie is created when the javascript library executes and is updated every time data is sent to Google Analytics.
__utma .pharmacy2u.co.uk 2 years from set/update Google Analytics - Used to distinguish users and sessions. The cookie is created when the javascript library executes and no existing __utma cookies exists. The cookie is updated every time data is sent to Google Analytics
_ga .pharmacy2u.co.uk 2 years Google Analytics - Used to distinguish users.
_gcl_aw .pharmacy2u.co.uk 3 months Google Analytics - Stores ad click information from the URL
_gcl_dc .pharmacy2u.co.uk 3 months Google Analytics - Stores ad click information from the URL
_gid .pharmacy2u.co.uk 1 year Google Analytics - Used to identify unique users
Trustpilot
ajs_anonymous_id .trustpilot.com 1 year from set/update Trustpilot Review Tracking
ajs_user_id .trustpilot.com 1 year from set/update Trustpilot Review Tracking
ajs_group_id .trustpilot.com 1 year from set/update Trustpilot Review Tracking
__auc .trustpilot.com 1 year from set/update Trustpilot Review Tracking
mp_c98053b15e4e8ad668880b2cc95f38a4_mixpanel .trustpilot.com 1 year from set/update Trustpilot Review Tracking
_vis_opt_s .trustpilot.com 2 months from set/update Trustpilot Review Tracking
mp_2c22d2482ef809452bc95af5c2ad8560_mixpanel .trustpilot.com 1 year from set/update Trustpilot Review Tracking
_ga .trustpilot.com 2 years from set/update Trustpilot Review Tracking
amplitude_idtrustpilot.com .trustpilot.com 10 years from set/update Trustpilot Review Tracking
_vwo_uuid .trustpilot.com 1 year from set/update Trustpilot Review Tracking
_vis_opt_exp_5_goal_1 .trustpilot.com 2 months from set/update Trustpilot Review Tracking
Formisimo
PHPSESSID .formisimo.com Session Formisimo is a web analytics tool that helps website owners understand how their visitors interact with forms. Formisimo collects aggregated anonymous information and it reports website trends without identifying individual visitors. Formisimo uses a single cookie within a session to determine how visitors progress through a form. The cookie will expire when a user closes their browser window.
DoubleClick
anj .adnxs.com 3 months from set/update Double Click Advertising
cid .ctnsnet.com 1 year from set/update Double Click Advertising
icu .adnxs.com 2 months from set/update Double Click Advertising
id .doubleclick.net 2 months from set/update Double Click Advertising
opt .ctnsnet.com 1 year from set/update Double Click Advertising
pb .ctnsnet.com 2 months from set/update Double Click Advertising
sess .adnxs.com 1 day from set/update Double Click Advertising
uuid2 .adnxs.com 3 months from set/update Double Click Advertising
1P_JAR .google.com Session Double Click Advertising
APISID .google.com 2 years Double Click Advertising
CONSENT .google.com 20 years Double Click Advertising
DSID .doubleclick.net 14 days Double Click Advertising
HSID .google.com 2 years Double Click Advertising
IDE .doubleclick.net 2 years Double Click Advertising
NID .google.com 6 months Double Click Advertising
SAPISID .google.com 2 years Double Click Advertising
SID .google.com 2 years Double Click Advertising
SIDCC .google.com 3 months Double Click Advertising
SSID .google.com 2 years Double Click Advertising
Bing MSN Advertising
MUID .pharmacy2u.co.uk 2 years Bing MSN Yahoo Advertising
MR .pharmacy2u.co.uk 180 days Bing MSN Yahoo Advertising
Display Advertising
Collective .pharmacy2u.co.uk 30 days Targeting of Pharmacy2U's Display Advertising
Silence Media .pharmacy2u.co.uk 90 days Targeting of Pharmacy2U's Display Advertising
Tag4Arm
_pk_ses .pharmacy2u.co.uk 30 minutes This cookies is used to store the session of visitor. After every 30 minutes, if there is no visitor activity within 30 minutes, then visit will be considered as new after visitor action. This data is then sent to www.tag4arm.com
_pk_cvar .pharmacy2u.co.uk 30 minutes "page" level custom variable will store the name/value in the next page view tracked.
_pk_id .pharmacy2u.co.uk 13 months This cookie is used to store the visitor ID. This identifies whether a user has previously visited the site.
_pk_ref .pharmacy2u.co.uk 6 months This cookie stores the referrer of website.
UserReplay
UrCapture pharmacy2u.co.uk Session User Replay records anonymised user interactions on the page and this cookie is to analyze data about web page traffic and improve the website in order to tailor it to customer needs. This information for statistical analysis purposes and then the data is removed from the system.
_UrDomainCheck pharmacy2u.co.uk Less than 10 seconds Does a check to see which website UserReplay is running on.
Customer Connect
cclink .ccgateway.net 5 years Stored an ID allowing expired user IDs to be linked
ccsid .ccgateway.net Session Stores the ID of the current CustomerConnect session
ccuid .ccgateway.net 30 days Stores the CustomerConnect User ID
gateway .ccgateway.net 90 days If a CustomerConnect gateway URL is used the URL ID and Click ID is stored within this cookie.
cc_cnv .ccgateway.net 6 hours Used to track a conversion
Qubit
qb_session www.pharmacy2u.co.uk session Qubit - stores qubit session data
qb_permanent www.pharmacy2u.co.uk 6 months Qubit - stores qubit permanent data, if the user returns within 6 months they will be served the same version of the site or page.
_qubitTracker www.pharmacy2u.co.uk 2 years Qubit - A/B Tests / experiments. Gives each visitor a apecific ID so they will be served the same version of the site or page.
Nextopia
__cfduid www.pharmacy2u.co.uk 9 months Nextopia search engine - The __cfduid cookie is used to identify individual clients behind a shared IP address and apply security settings on a per-client basis
Facebook
ft www.pharmacy2u.co.uk 3 months Encrypted Facebook ID and Browser ID.
Krxd.net
e_K9nXYQfU^Event|pageview www.pharmacy2u.co.uk 1 day This domain is owned by Krux Digital, a US company providing a data management platform which enables real time profiling of visitor interests.
_kuid_ www.pharmacy2u.co.uk 1 year This domain is owned by Krux Digital, a US company providing a data management platform which enables real time profiling of visitor interests.
TV Squared
_tq_id[uniqueID] www.pharmacy2u.co.uk 2 years These cookies are used to enable optimisation of TV advertising by tracking sessions and conversion timings in relation to TV ad spot air times.
_pk.id[uniqueID] www.pharmacy2u.co.uk 2 years Heatmap and session recording cookie.
Bidswitch.net
c .bidswitch.net 1 year Target/Advertising
tuuid .bidswitch.net 1 year Target/Advertising
tuuid_lu .bidswitch.net 1 year Target/Advertising
MUID .bidswitch.net 1 year Target/Advertising
Hot Jar
_hjClosedSurveryInvites vars.jotjar.com 1 year Hotjar cookie. This cookie is set once a visitor interacts with a Survey invitation modal popup. It is used to ensure that the same invite does not re-appear if it has already been shown.
_hjDonePolls vars.jotjar.com 1 year Hotjar cookie. This cookie is set once a visitor completes a poll using the Feedback Poll widget. It is used to ensure that the same poll does not re-appear if it has already been filled in.
_hjMinimizedPolls vars.jotjar.com 1 year Hotjar cookie. This cookie is set once a visitor minimizes a Feedback Poll widget. It is used to ensure that the widget stays minimizes when the visitor navigates through your site.
_hjDoneTestersWidgets vars.jotjar.com 1 year Hotjar cookie. This cookie is set once a visitor submits their information in the Recruit User Testers widget. It is used to ensure that the same form does not re-appear if it has already been filled in.
_hjMinimizedTesterWidgets www.pharmacy2u.co.uk 1 year Hotjar cookie. This cookie is set once a visitor minimizes a Recruit User Testers widget. It is used to ensure that the widget stays minimizes when the visitor navigates through your site.
_hjIncludedInSample vars.jotjar.com 1 year Hotjar cookie. This session cookie is set to let Hotjar know whether that visitor is included in the sample which is used to generate funnels.
LegitScript
__cfduid .legitscript.com Session LegitScript - determines if Pharmacy2U is LegitScript certified and displays the LegitSript certificate.
Vimeo
vuid .vimeo.com Session Vimeo creates a unique ID for analytical purposest to see what videos on site a user has viewed and played.
Mediaplex
svid .mediaplex.com 1 year 1 month Advertising tracking cookie for media campaigns