Take control of your healthcare this Christmas
Last order dates for Christmas 2025
| SERVICE | ORDER / CONSULTATION INFORMATION | TRACKED DELIVERY TYPE | ESTIMATED ARRIVAL |
|---|---|---|---|
| NHS Repeat Prescriptions | Request today or when your reminder arrives | 24 / 48 hr Delivery | 5-10 days after request |
| Online Doctor | Complete your next consultation by 4pm on 19th December | Standard Delivery | 24th December* |
| Complete your next consultation by 4pm on 21st December | Next-Day Delivery | Before Christmas* | |
| Successful consultations submitted between 24th-27th December will be dispatched from the 27th December | *Subject to clinical approval | ||
| Health & Wellness Shop | Order by 8pm on 21st December | Standard Delivery | 24th December |
| Order by 8pm on 22nd December | Next Day Delivery | 23rd December | |
| Pet Health | Order by 8pm on 17th December | Standard Delivery | 23rd December |
| Order by 8pm on 18th December | Royal Mail 24 Tracked Delivery | 23rd December | |
| NHS Pharmacy First Service | Appointments available until 5pm on 22nd December | Royal Mail 24 Tracked Delivery | 24th December** |
| Appointments will resume from 8.30am on 29th December | |||
| **If our pharmacist issues a prescription treatment. Any prescription treatments sent before 22nd should arrive by 24th December | |||
| NHS Pharmacy Contraception Service | Complete your appointment by 5pm on 19th December | 48 hr Delivery | 24th December |
Order dates & delivery times for our Online Doctor weight loss service
Pharmacy2U's Online Doctor weight loss services will remain available throughout the festive period. However, delivery times will be affected by the Christmas and New Year bank holidays.
To avoid a break in your treatment, we strongly recommend placing your order as early as possible, keeping the cut-off dates in mind:
Next day delivery cut-off before Christmas: 4pm Sunday 21st December 2025
Next day delivery cut-off before New Year: 4pm Sunday 28th December 2025
Orders placed from 7pm on Tuesday 23rd to Friday 26th December 2026 will be dispatched from Saturday 28th December 2026 onwards. We cannot guarantee delivery for Wednesday 24th December 2025 or before on any orders placed after this time.
Orders placed from 7pm on Tuesday 30th December 2025 to Thursday 1st January 2026 will be dispatched from Friday 2nd January 2026 onwards. We cannot guarantee delivery for Wednesday 31st December 2025 or before on any orders placed after this time.
Our Customer Care team will be available to help during the the Christmas & New Year period on the following dates:
| DATE | OPEN | CLOSED |
|---|---|---|
| Tuesday 23rd December | 9am | 8pm |
| Wednesday 24th December | 9am | 5pm |
| Christmas Day | CLOSED | CLOSED |
| Boxing Day | CLOSED | CLOSED |
| Saturday 27th December | 9am | 1pm |
| Sunday 28th December | CLOSED | CLOSED |
| Monday 29th December | 9am | 8pm |
| Tuesday 30th December | 9am | 8pm |
| New Year’s Eve | 9am | 5pm |
| New Year’s Day | CLOSED | CLOSED |
| Friday 2nd January 2026 | 9am | 8pm |