Take control of your healthcare this bank holiday
Order dates and customer care opening times
| SERVICE | ORDER / CONSULTATION INFORMATION | TRACKED DELIVERY TYPE | ESTIMATED ARRIVAL | |
|---|---|---|---|---|
| NHS Repeat Prescriptions | GPs get busier during the bank holiday period, so order your NHS prescriptions in plenty of time | 24 / 48 hr Delivery | 5-10 days after request | |
| Online Doctor | Complete your next consultation by 5pm on Friday 28th Aug | Next Day Delivery | Saturday 29th Aug* | |
| Complete your next consultation by 12pm (Midday) on Monday 31st Aug | Next Day Delivery | Tuesday 1st Sept* | ||
| *Subject to clinical approval | ||||
| Health & Wellness Shop | Order by 8pm on Friday 28th Aug | Standard Delivery | Tuesday 1st Sept | |
| Order by 8pm on Friday 28th Aug | Next Day Delivery | Saturday 29th Aug | ||
| Pet Health | Order by 8pm on Friday 28th Aug | Standard Delivery | Tuesday 1st Sept | |
| Order by 8pm on Friday 28th Aug | Evri/Royal Mail 24 hr Delivery | Saturday 29th Aug | ||
| Please note pet prescription medicines can take up to 2 working days to process subject to clinical approval | ||||
| NHS Pharmacy First Service | Appointments available until 5.15pm on Friday 28th Aug | Royal Mail 24 Tracked Delivery | Saturday 29th Aug | |
| Appointments will resume from 8.30am on Tuesday 1st Sept | ||||
| NHS Pharmacy Contraception Service | Complete your appointment by 5.15pm on Wednesday 26th Aug | 48 hr Delivery | Friday 28th Aug |
Our Customer Care team will be available to help during the bank holiday period on the following dates:
| DATE | OPEN | CLOSED |
|---|---|---|
| Friday 28th Aug | 9am | 8pm |
| Saturday 29th Aug | 9am * | 1pm * |
| Sunday 30th Aug | CLOSED * | CLOSED * |
| Bank Holiday Monday | CLOSED * | CLOSED * |
| Tuesday 1st Sept | 9am | 8pm |
* Our Online Doctor customer service team will be available to respond to messages via your patient account between 9am - 5pm on Saturday 29th, Sunday 30th, and Monday 31st Aug