Take control of your hair loss with our clinically proven programmes

The support you need to get your hair growth, and your confidence, back on track

  • No appointment needed
  • Unlimited 1-to-1 clinical support*
  • Confidential & discreet packaging
  • Free expert advice & lifestyle support
Take control of your hair loss with our clinically proven programmes


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Orders reviewed within 4 hours*

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No appointment needed

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Secure and confidential

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CQC registered service

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Next-day delivery*

How it works in 3 simple steps

Tell us about you

Tell us about you

Complete an online consultation to let us know about you and your health profile. No need for an appointment - choose a time that works for you.
Explore next steps

Explore next steps

Our clinician will review your consultation with any personal preferences taken into consideration. They’ll then recommend a suitable next step.
We can deliver to you

We can deliver to you

If the clinician decides that care is appropriate, we will arrange for any recommended next steps to be delivered to you.

Contact our expert clinical team anytime


If you’re an Online Doctor patient, we're on hand to support your health journey 7 days a week with same-day responses on messages received before 4pm*. 

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Expert clinical advice to support your hair loss journey

What our patients say

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4.5 Star Trust Pilot Rating

Rated excellent with 400,000+ reviews as of October 2023

Frequently asked questions

Male pattern baldness is the most common form of hair loss in men. It is also known as androgenetic alopecia. Hair will become thinner and lighter in colour as follicles effectively shrink and struggle to produce new growth. Male pattern baldness is often characterised by a receding hairline, moving backwards from the forehead in a ‘M’ shape. 

Male pattern baldness can be caused by changes in hormone levels as we age. Genetic factors can also contribute to the development of the condition. Men whose fathers or grandfathers experienced androgenetic alopecia have an increased chance of developing it themselves. Some research also indicates a link between hair loss and malnutrition or an iron deficiency.

There are several treatments available to help with male pattern baldness. Studies suggest that treatments are most effective when taken soon after the initial symptoms are noticed. Online Doctor can help by suggesting the best range of treatments for you.

One of the most effective ways of preventing further hair loss is to look into treatment options when you first notice symptoms. As androgenetic alopecia is influenced by genes and hormones, lifestyle factors are unlikely to have a direct effect on preventing hair loss. We would however always encourage a nutritious, balanced diet and enough exercise to support your general health and wellbeing. This helps overall body functions to perform at their optimum, including keeping hair, skin, and nails in good condition.

Our Online Doctor service is designed to offer you safe, high-quality care that’s both convenient and clinically robust. Depending on the condition you're seeking treatment for and the consultation programme in use, we work in partnership with trusted third-party healthcare providers to deliver the service.

While Pharmacy2U facilitates the process, your consultation and treatment are provided directly by a dedicated team of registered clinicians. This separation ensures that prescribing decisions are made independently and in your best interest, in line with healthcare regulations.

Our clinical partners:

  • Expert Health Ltd provides the clinical and prescribing aspects for many of our services. Expert Health is registered in England and Wales (company number 04058287), with its registered office at Lumina, Park Approach, Thorpe Park, Leeds, LS15 8GB. Expert Health is regulated by the Care Quality Commission (CQC), which means its services meet high standards of safety, effectiveness, and patient care. For healthcare regulatory purposes, the Expert Health’s Online Doctor Service is overseen by their Registered Manager.

Dispensing:

Prescriptions issued as part of the Online Doctor service are dispensed by Pharmacy2U, registered with the General Pharmaceutical Council (GPhC). This ensures your medicines are dispensed safely, securely, and to the highest professional standards. 

If you have any questions about your consultation, prescription, or delivery, our customer care team is here to help.


Metabolic Healthcare Limited (MHL) is a part of the Pharmacy2U Group, providing pharmacy services within the group. MHL operates under the trading name LloydsDirect, a registered pharmacy and a trusted brand in the UK for dispensing and dispatching prescribed medications. It is regulated by the General Pharmaceutical Council (GPhC) under registration number 9011437.

*There may be occasions where prescribing or delivery takes a little longer. This can happen if your medical history requires further clinical review before we can prescribe.

Hair loss support tailored to you

No appointment needed