- Why are you introducing two-step verification and why do I need to enable this to access my account?
- I haven’t received my one-time passcode. What should I do?
- I’m over 60 and exempt, why do I need this?
- What if I have an older phone?
- Can I use face ID or fingerprint ID to verify my identity?
- What happens if I have a family account?
- What if I don’t have a mobile number/mobile phone?
- What happens if I change my mobile number?
- I’ve had problems with my account and placing orders in the past. Will two-step verification make it harder again?
