Order on hold: payment or exemption required
Updated
We’ve had to hold your order because we’re missing either valid payment details or confirmation of your exemption status.
You can update your details by logging into your account, clicking Account, and then clicking Payments and Exemptions. If you're already logged in, you can click here to update your details.
If you use an NHS Pre‑Payment Certificate (PPC), this is treated as an exemption.
