Pharmacy Facility Operative

£18,850 per annum

Leeds, West Yorkshire

Job description

Pharmacy2U is the UK's first and largest online pharmacy, we're a market leader in the pharmacy world, helping over 600,000 patients in England manage their NHS repeat prescriptions from request through to delivery.

For over 20 years, we have used cutting-edge technology alongside our UK-based pharmacists, dispensing specialists, and customer care advisers to help improve the lives of patients.

Our Leeds and Leicester -based dispensing facilities is distributing medication to patients across the UK at a rate of over £1m+ items per month.

The Financial Times has ranked us as the fastest growing health business in the Pharmacy sector, marking a phenomenal year of growth and we wish to continue this growth trajectory with the confidence and trust of our patients.

Chemist Direct is part of the Pharmacy2U family. Chemist Direct serves the health and beauty needs of our customers delivering over 600,000 orders per year from over 5000 sku’s at our state of the art new fulfilment centre in Leicestershire. Chemist Direct is witnessing significant growth of +70% year on year as customers change their buying habits and we wish to continue on this growth trajectory with the confidence and trust of our customers

Private Online Doctor is also part of the Pharmacy2U family. It offers our patients access to relevant prescription medicines via a private online GP consultation. Its aim is to assist those patients with specific needs across a broad range conditions.

We're an ambitious company with big plans and we're looking for high calibre individuals to join our team and help us.

Our aim is to further disrupt the industry for the benefit of patients with leadership that is passionate about building the skills and expertise of our teams- “come and join the rocket ship”- CEO Mark Livingstone.

Role Purpose

Ensuring patient orders are processed and dispatched in a timely manner, this role may be based in the following areas manual pick, goods in, labelling and checking, packing and replenishment.

Essence of Role – Key Accountabilities

  • Working to strict KPI’s
  • Working within a high volume environment
  • Accuracy in counting and mental maths
  • Accuracy in picking orders
  • Packing orders in the correct packing
  • Ensuring items for orders are correct
  • Dealing with out of stock, discrepancies and delayed orders
  • Consolidating delivery notes and Purchase orders using the warehouse management system
  • To unload goods upon arrival and to adhere to correct stock rotation procedure
  • To ensure stock is correctly received
  • Follow written instructions from the warehouse management system
  • Understand complex instructions
  • Use of touch screens and scanners
  • Ensure environment is clean and tidy at all times
  • Able to clearly and concisely feedback when required, asking and answering questions
  • Numerate, able to count accurately
  • Manual handling or lifting may be required up to 15kg may be required depending on working area
  • Willingness to take on a NVQ level 2 dispensary assistants course on completion of 3 months with the business if role dictates

Knowledge, skills and experience required for role


  • Numerate
  • Attention to Detail
  • Proven ability to work both as part of a bigger team and individually
  • Ability to follow written instructions from a small screen
  • A fast paced environment so you should be in good physical condition
  • Ability to follow complex instructions
  • Strong communication skills
  • Display high level of accuracy


  • Experience of working in a targeted environment, delivering against tight deadlines
  • Experience of working within company and ethical rules and regulations
  • Experience of working in a highly accurate environment


  • Previous experience preferable but not essential.


  • Ability to occasionally work unsocial hours as business need dictates
  • Be a good team player and proactively help fellow team members (and those in other teams) when they are busier
  • Ambitious to learn skills in other departments
  • Demonstrate professional conduct and respect for others at all times, both Pharmacy2U colleagues and our suppliers and partners
  • Demonstrate a quality first approach at all times and strives to exceed patient expectations


  • Passionate - The only way to do great work is to love what we do
  • Ambitious -Healthy ambition fires us up without burning others
  • Trusted - Trust grows from our endless pursuit of the very highest clinical standards
  • Innovative - If there’s a way to do it better. We find it
  • Excellent - Excellence is the gradual result of always striving to do better
  • Nurturing - Be a brain to pick, an ear to listen, a push in the right direction
  • Team-focused - It is amazing what we can accomplish if we do not care who gets the credit


  • Contributory pension (discounted insurance Aviva*)
  • 36.25 hours per week
  • Employee discount site
  • 25% Discount on staff health and beauty purchases
  • Social events throughout the year
  • Park Life Membership (exclusive offers and discounts for The Springs, Leeds)
  • Free onsite parking and refreshments
  • Cycle to work scheme
  • 28 days annual leave Long service bonus
  • Employee Assistance Programme
  • Online Health and Wellbeing Resource
  • Discounted Gyms

Job Types: Full-time, Permanent

Salary: £18,850.00 per year