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My Account What proof of exemption do you accept?

If you are under 16 yrs or over 60 yrs of age, then no proof is required.

For medical exemption or pre-payment certificates you can upload a photo online, via our app or you can post us a copy. Find out how to do this here.

For income or benefits related exemption you can use an entitlement letter or notice from the Department of Work and Pensions, HM Revenue and Customs, Jobcentre Plus or Pension Service as proof. This document does however have to be dated within the last 6 months.This can be uploaded online, via our app or you can post us a copy. Find out how to do this here.

There are a number of reasons why you may be exempt from paying prescription charges. Please see below the specific categories set out by the NHS.

Age

The NHS will cover the cost of your prescriptions if you are:

  • 60 or over
  • Under 16
  • 16-18 and in full-time education.

Benefits

The NHS will cover the cost of your prescriptions if you receive:

  • Income Support
  • Income-based Jobseeker's Allowance, also known as Employment and Support Allowance
  • Pension credit guarantee credit
  • Universal credit and meet the criteria outlined by the NHS

Specific Exemption reasons

The NHS will cover the cost of your prescriptions if you have a valid exemption certificate. These include:

  • Maternity exemption certificate
  • Medical exemption certificate
  • NHS Tax Credit Exemption Certificate
  • HC2 certificate (NHS Low Income Scheme certificate for full help with health costs)
  • War pension exemption certificate and your prescription is for your accepted disability.
  • If you're ordering contraceptives as prescribed by your GP as a repeat prescription

Pre-payment certificate / card

If you have a prescription pre-payment certificate (PPC) which covers all your NHS prescription costs.

If you are on 2 or more medications on a regular basis this may be beneficial to you. Find out more here: https://apps.nhsbsa.nhs.uk/ppc-online/patient.do

Prescribed Contraceptives

Prescribed contraceptives are free. Find out more here: https://www.nhs.uk/live-well/sexual-health/getting-contraception/