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How do I log in to my account?
How can I change my password?
How do I reset my password?
How do I activate my account online?
What is the Pharmacy2U free reminder service?
Can I change how you contact me about news and other services?
I'm trying to order contraception but it is not showing as free
How do I change my personal details?
When should I order my medication?
How do I place an order for my repeat prescription?
Why can't I find my medication to add to my order?
Can I have my medication sent in weekly pill packs/blister packs?
Can I cancel my order?
My order has been cancelled, when will I be refunded?
Can I use your service if I have to order direct with my GP?
How do I reorder from the Online Doctor?
Why can't you send me Online Doctor consultation updates directly?
When will my request be sent to my GP?
When can I order my medication?
How long will it take to get my medication?
What is the Express Order page?
Can I use my prepayment certificate with Pharmacy2U?
Do I qualify for free NHS prescriptions?
How do I update my NHS prescription exemption details with Pharmacy2U?
What happens if my exemption has expired?
What if my exemption doesn't have an expiry date?
How to get your Patient Services login?
How to update your account with your Patient Services login?
Why are we going paperless with our dispatch notes?
Where can I find the details of my GP surgery?
Update your delivery address
Set & update reminder service