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Can I return my medication?

Returns Policy

We understand that there may be occasions when the items may not have been delivered correctly or that you no longer require the product. If this is the case then you can return any unwanted items free of charge within 28 days for a refund or replacement as long as they are unused and are returned with the original packaging complete, undamaged and boxed as received. Please note that, once opened and or used, products cannot be returned to us unless the product is faulty or broken. In addition products of a medicinal, cosmetic or personal nature cannot be returned due to reasons of hygiene. Returns that do not meet these conditions may be subject to a restocking fee and delivery charges may apply.

In the event of a refund, please note the refund will be made by the same method used to pay for the order. Credit card companies will only allow refunds to be made to the card used to pay for the original order. Please be aware that it can take as long as seven working days for a refund to be acknowledged by your credit card company.

Your statutory rights are not affected

How to return an Item?

Please post your medication to our free post address:

Pharmacy2U
FREEPOST RLTU-BHYL-KEJZ
Unit 4b
Victoria Road Industrial Estate
Victoria Road
Leeds
West Yorkshire
LS14 2LA


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