Skip to main content
icon
Award-winning patient care
icon
GPhC regulated
icon
NHS approved
icon
Rated 'Excellent'

Our Opening Times:

Mon - Fri - 9:00am – 8:00pm

Saturday - Calls  09:00 –13:00 (Emergency calls only)

During these hours our email inbox will be closed -  This is to help us to answer queries faster and more effectively, we have listened to our customer feedback and have made more of our team available on Chat and Calls to deal with live contacts.

Our Help & Support portal is here to:

Avoid long waiting times
Manage your account as & when it suits you
Find your answer within a few clicks
If the answer isn't there you can speak to our live chat team instantly.

Have a look for the answer to your question here. If you can't find what you are looking for, just follow the steps and it will take you to the details of how to speak with our friendly team of Customer Care experts.

How To Contact Our Customer Care Team:

Phone Call - You may request a free call back, call 0113 265 0222 (All call backs are done the same day.)

 

I have a preferred treatment in mind. Can I let the clinician know?

Updated 

6 months ago

Yes, you can. As part of your consultation, you’ll be shown the treatments available for the condition in question and asked to specify if you have a preference. The clinician will then determine if your preferred treatment is suitable, based on the information you provide about you and your health. If they consider it clinically appropriate, they will approve your chosen treatment ready for the medicine to be dispensed and dispatched.

Was it helpful ?

Get our NHS Repeat Prescriptions App:

Our services

About us

Partners

Pharmacy2U Limited, Lumina, Park Approach, Thorpe Park, Leeds LS15 8GB VAT No. 734375427, Company Registered No. 3802593
Privacy | Terms & Conditions | Cookie Policy | Account Safety Information | Sitemap

Payment methods we accept

img3 img3 img3

© 2023 Pharmacy2U Ltd. All rights reserved

Privacy Terms & Conditions Policy Account Safety Sitemap

Our Opening Times:

Mon - Fri - 9:00am – 8:00pm

Saturday - Calls  09:00 –13:00 (Emergency calls only)

During these hours our email inbox will be closed -  This is to help us to answer queries faster and more effectively, we have listened to our customer feedback and have made more of our team available on Chat and Calls to deal with live contacts.

Our Help & Support portal is here to:

Avoid long waiting times
Manage your account as & when it suits you
Find your answer within a few clicks
If the answer isn't there you can speak to our live chat team instantly.

Have a look for the answer to your question here. If you can't find what you are looking for, just follow the steps and it will take you to the details of how to speak with our friendly team of Customer Care experts.

How To Contact Our Customer Care Team:

Phone Call - You may request a free call back, call 0113 265 0222 (All call backs are done the same day.)

 

Thank you for your feedback!