How long does the service take from start to finish?
Updated
Our Online Doctor service is designed to give you convenient access to the healthcare you need, when you need it. Your online consultation will take you a few minutes to complete and can be done at a time that suits you. It will then be reviewed by one of our experienced clinicians within 24 hours. You’ll receive a notification in your account to inform you of their decision. If approved, your preferred treatment will be dispensed and dispatched by Pharmacy2U within 24 hours, ready for next-day Tracked delivery.
In total, the service should take no longer than 3 working days from consultation to delivery. It can often be even quicker than this. We’ll notify you of any updates to our processing times around public holidays such as Easter and Christmas.
