What our NHS Prescription patients think about Pharmacy2U
Pharmacy2U conducted questionnaire research with 1000 NHS prescription patients to whom we delivered during August 2010. In all cases response was anonymous to a freepost address. Response was not incentivised and a 33% response rate was received.
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Overall how do you rate Pharmacy2U?
Overall, Pharmacy2U was rated very highly indeed with 87% rating Pharmacy2U overall as "excellent" and a further 11.5% rating Pharmacy2U as "good". |
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What our Private Prescription patients think about Pharmacy2U.
Pharmacy2U conducted questionnaire research with each Private prescription customer we despatched an order to who had previously had 4 orders. In all cases response was anonymous to a freepost address. Response was not incentivised.
Results Summary
The response from our loyal customers clearly demonstrates a very high level of satisfaction with all aspects of the Private prescription service provided by Pharmacy2U. The main findings were:
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Overall how do you rate Pharmacy2U?
Overall, Pharmacy2U was rated very highly indeed with 79% rating Pharmacy2U overall as "excellent" and a further 19% rating Pharmacy2U as "good".
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Pharmacy2U Non-prescription customers market research
Pharmacy2U conducted questionnaire research with 1000 customers who purchased non-prescription items from our website in December 2009. In all cases response was anonymous to a freepost address. Response was not incentivised.
Results Summary
The response from our website customers clearly demonstrates customer delight with all aspects of the service provided by Pharmacy2U:
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Overall how do you rate Pharmacy2U?
Overall, Pharmacy2U was rated very highly with 79% rating Pharmacy2U overall as "excellent" and the remaining 21% rating Pharmacy2U as "good". No customer rated Pharmacy2U as less than "good".
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