Delivery Information
United Kingdom (including Northern Ireland)
There is a small delivery charge of £2.95 on all orders, with free delivery on all orders above £45 for customers who purchase
using our website. Our delivery charge includes packaging, handling and delivery insurance, in addition to postal costs, which
we pay to Royal Mail on your behalf. Prescription orders are delivered free of charge.
All orders received before 10:00am will usually be despatched to you within two working days anywhere in the UK (there may
be delays to the Isle of Man and the Scottish Islands). Orders for large quantities, special requests or disability aids may take
up to 7 working days.
Royal Mail and Business Post handle all our deliveries. All orders containing medicines require a signature on delivery. You can
also arrange for your order to be delivered to alternative addresses including your office, members of your family or your local
post office, click here for more information. You need to ensure that someone approved by you is able to sign for the delivery.
Please note that deliveries are made to the delivery address you supply to us. Re-despatch of any returned orders may incur
an additional delivery charge.
Next Day Delivery:
Pharmacy2U offers guaranteed delivery on the next working day for a small additional charge of £2.55.
All UK orders received before 1.00pm (excluding weekends and bank holidays) for which we have available stock,
will be sent that day by Royal Mail Special Delivery or Business Post. A signature will be required upon delivery.
[For heavy parcels (over 2kg) to United Kingdom Islands (including Channel Islands, Isle Of Man, Isle Of Wight, Shetland Islands, and Northern Ireland), please refer to delivery information below .]
If stock is unavailable at the time of ordering, you will be contacted within 3 working hours. Please provide relevant contact detailsIf you have any questions regarding delivery times, or to check that an item is in stock, you can call our customer service team on 0845 803 9033 or email them at customercare@pharmacy2u.co.uk.
Heavy Parcels to United Kingdom Islands (including Channel Islands, Isle Of Man, Isle Of Wight, Shetland Islands, and Northern Ireland)
Our preferred delivery service for heavier parcels (over 2kg) classes the UK Islands as 'International' destinations, for which there is an additional delivery charge based on the weight of the parcel, that will not be automatically added by our website. In this situation, we will get in touch with you before dispatching any heavy parcels, to advise you of the cost and to ask if you are prepared to proceed. Contact us at any time for more details.
Overseas Deliveries
We are able to supply orders to most countries worldwide. Delivery charges will depend on the weight of your order and the destination and we will confirm the delivery charge at the checkout page, before you confirm payment of your order. All orders are sent by air recorded delivery and a signature will be needed upon receipt of your goods. Certain individual countries place restrictions on the types of products that may be posted into them. We will inform you individually if there are any problems
Under UK law we are only able to dispense prescriptions written by practitioners who are registered in the UK.
Due to FDA regulations and US Customs we cannot guarantee supply of any medicines to the US or Canada. Please read our terms & conditions.
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All content of this web site is for information purposes only and is not a substitute for professional medical advice; rather it is designed to support, not replace, the relationship between you and your healthcare providers. You should make sure that you carefully read all product packaging and labels prior to use. If you have, or suspect you may have, a health problem you should consult your doctor. Please consult your doctor before taking any new product, particularly if you are already under medical care. For more information view our Terms & Conditions © Pharmacy2U Ltd 2000 - 2007.
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